Terms and conditions


The offer and sale of products on the website www.nsdfactory.com hereinafter NSD Factory are governed by the following "General Conditions of Sale" between the person who enters their personal data as a buyer and the company managing the site Nuovostudiodesign S.r.l.

1. Mandatory General Information

Pursuant to and for the purposes of articles. 7 and 12 of the Legislative Decree. n. 70 of 9.4.2003, the following information is communicated to users: the provider of the Services covered by the General Conditions is Nuovostudiodesign S.r.l. hereinafter NSD, with registered office in Via Colle Gentile 163, 00039, Zagarolo (Rome) C.F. VAT number 12490291007; registered at the Rome Chamber of Commerce, share capital of 10,000 euros.

Any request for information can be forwarded to our customer service at the above address or to the e-mail address info@nsdfactory.com

2. Registration

2.1 Subscription to NSD Factory is free. To register, the user must complete the registration form at www.nsdfactory.com and provide at least their name, surname, e-mail address and a password

2.2 Registration is only allowed to consumer users who are of legal age, or natural persons, who access the service for purposes not related to any commercial, entrepreneurial or professional activity carried out.

2.3 Each user can make a single registration. Any multiple registrations may be canceled.

2.4 The user guarantees that the information provided during the registration process is complete, correct and truthful. The user agrees to hold NSD harmless from any obligation to compensate, resulting sanctions and or in any way related to the violation by the user of the registration rules. The user is solely responsible for accessing the site through his / her registration credentials and is directly liable for any damage or injury caused to NSD or to third parties by improper use, loss, misappropriation by others or failure protection of adequate secrecy of their registration credentials.

All operations carried out through the Registration Credentials are considered to have been made by the user to whom the registration credentials refer.

2.5 NSD reserves the right to refuse, at its sole discretion, the registration of a user on the site. NSD also reserves the right not to accept orders, coming from anyone, which are abnormal in relation to the quantity of products purchased or the frequency of purchases made on the Site, as well as in relation to the improper or suspected use of gift vouchers.

2.7 The user can cancel his registration at any time by sending an email to info@nsdfactory.com

3. Terms and Conditions of Purchase

3.1 The offers published on NSD Factory are available for a limited time and with quantities of products both defined by NSD. The validity date of the offer is indicated on the Site.

3.2 All prices indicated on NSD Factory are expressed in Euros (€) and are to be considered inclusive of VAT. Shipping costs are explicitly indicated for each product before purchase and are also to be considered inclusive of VAT, this amount will be shown separately on the order form prior to sending and on the order confirmation e-mail.

3.3 The products will remain the property of NSD until the user has paid the purchase price and expenses.

3.4 NSD reserves the right to refuse orders from users who do not provide sufficient guarantees of solvency or with whom disputes are pending.

3.5 The purchase order will be processed by NSD only after receiving confirmation of the authorization to pay the total amount due, consisting of the purchase price, shipping costs and any additional costs, as indicated in the order form. .

3.6 Product prices may be subject to updates. The user is required to ascertain the final sale price before completing the purchase using the relevant order form.

4. Right of Withdrawal

4.1 The user who purchased products through NSD Factory has the right to withdraw from the contract concluded with NSD, without any penalty and without specifying the reason, within 14 working days from the date of receipt of the goods, unless otherwise specified. The withdrawal must be exercised by registered letter with acknowledgment of receipt sent to NSD, to the following address:

Nuovostudiodesign S.r.l.

Via Colle Gentile 163

00039 - Zagarolo - ROME


Or, if you have a certified e-mail account (PEC), just write to info@pec.nuovostudiodesign.it.

For the exercise of the withdrawal, the following provisions apply:

A) The user has a period of 14 working days from the date of receipt of the order to indicate his intention to make the return.

B) The user must also send the purchased products, using a carrier of his choice and at his own expense, within 14 working days from the date of receipt of the goods. The products must be returned perfectly intact and properly packaged, preferably in their original packaging, accompanied by any accessories. The costs and risks associated with returning the products are in this case the responsibility of the user. Once the product has been received, NSD therefore reserves the right to evaluate the return conditions and to proceed with a full refund only if perfectly intact. The user must include a copy of the order confirmation in the package.

It is understood that if the product delivered by NSD is damaged or does not conform to specifications, the shipping costs will be borne by NSD.


the return must be agreed exclusively with NSD. If the return of such products is made by other means, the reimbursement of the costs incurred will not be guaranteed.

Please send the products to the following address:

Nuovostudiodesign S.r.l.

Via Aldo Moro, 76

Via Colle Gentile 163

00039 - Zagarolo - ROME

For any information please contact: info@nsdfactory.com

IMPORTANT: insert a copy of the purchase receipt in the return package.

4.2 Pursuant to art. 67, paragraph II, of the Consumer Code, the substantial integrity of the product to be returned constitutes a necessary condition for exercising the right of withdrawal. The products must not have been damaged or altered.

4.3 In order to exercise the right of withdrawal, the goods to be returned are not required to be insured against theft and accidental damage from transport. However, since the risk inherent in the return of the goods weighs on the buyer, NSD invites the buyer who intends to exercise the right of withdrawal to insure, at his own expense, the shipment for the value indicated in the order confirmation email. of purchase.

4.4 In accordance with art. 67, paragraph IV, of the Consumer Code, only after the return of the product and only after verifying the fulfillment of points 7.1, 7.2, 7.3 above, will NSD proceed, within 14 days, to reimburse the sums paid by the user. The refund amount will be communicated by e-mail and credited to the same payment method used for the purchase or by bank transfer. The value date of the refunded amount will be the same as the debit.

4.5 Pursuant to art. 55 of the Consumer Code, the right of withdrawal is excluded in the event that the sale concerns products made to measure or personalized or which by their nature cannot be returned or are liable to deteriorate or expire rapidly.

5. Guarantee of conformity of the products

5.1 The products offered by NSD are to be considered as prototype invoices as they have no quality certification or compliance with current regulations and sometimes have a single edition. NSD's construction standards are the result of many years of experience in technical and production areas, but the products do not undergo any industrialization process, they are designed, built and assembled by our staff in our laboratory in all their parts. The standardized elements (screws, cables, lamp holders, etc.) are purchased from companies that supply their certification mark.

The images and colors of the products published on the Site may differ from the real ones due to the local settings of the systems and / or the tools used for their display.

5.2 Pursuant to articles 128 - 135 of the Consumer Code, each product bearing manufacturing defects enjoys the same conditions as provided for by the legislation on the right of withdrawal.

6. Payments

6.1 The balance of purchases is made using one of the methods indicated in the order form (such as PayPal, credit card or prepaid card). It is also possible to pay by bank transfer. In the latter case, after adding the products to the cart, an email will be generated by the system with the instructions for the transfer.

6.2 For greater security, only our payment service provider has access to the data of the card used for payment, while NSD has no possibility of knowing or storing such data.

6.3 In the event that the payment is refused. the order will be automatically canceled.

7. Shipping

7.1 The products for which the order has been accepted by the seller will be delivered to the address indicated by the buyer in the purchase order, using one of the methods chosen by the user at the time of order confirmation.

7.2 The cost of shipping is borne by the buyer, according to the rates and costs indicated at the time of purchase.

8. Liability

8.1 NSD is not liable in the event of damage, of any kind, deriving from improper installation and / or use of the product and / or not in accordance with the instructions provided by NSD as well as in the event of damage deriving from unforeseeable circumstances or force majeure. .

8.2 NSD will not be liable in the event of loss of revenues, profits, data or any other indirect damage of any nature deriving from or in any case connected to contracts subject to the General Conditions.

8.3 The responsibility of NSD, in any case, cannot exceed the total value of the purchase order.

9. Suspension of the Service

9.1 NSD reserves the right to temporarily suspend, without any prior communication, the provision of the Services for the time strictly necessary for the technical interventions necessary and / or appropriate to improve the quality of the same Services.

9.2 NSD may, at any time, interrupt the provision of the Service if there are justified reasons of security or breaches of confidentiality, in this case giving notice to the user.

10. Applicable Laws

The General Conditions of Sale are governed by Italian law and in particular by Directive 2011/83 / EU on Consumer Rights, Legislative Decree 21/2014.

11. Updates

These General Conditions of Sale may be modified from time to time also in consideration of any regulatory changes. The new General Conditions of Sale will be effective from the date of publication on www.nsdfactory.com